+1 (407)-970-0774         info@bringMeAll.com

FAQ

How to become a driver?

Download the driver app on the IOS or android play store or visit our website and upload all required documents and we will contact you within 48 hours.

What are the required documents?

  • Have a valid US driver’s license
  • Meet the minimum age to drive in your city.
  • Have at least one year of licensed driving experience in the US (3 years if you are under 23 years old).
  • Use an eligible 2-door vehicle or more.
  • Certificate of vehicle insurance.
  • Certificate copy of vehicle.

For your next step, share the following documentation:

  • A valid US driver’s license.
  • Proof of residency in your city, state, or province.
  • Proof of vehicle insurance if you plan to drive your own car.
  • A driver profile photo:
    • Must be a forward-facing, centered photo including the driver’s full face and top of shoulders, with no sunglasses.
    • Must be a photo only of the driver with no other subject in the frame, well-lit, and in focus; it cannot be a driver’s license photo or other printed photograph.

Driver screening

  • After signing up, you can complete a screening online. It will review your driving record and criminal history.
  • How long does it take for my documents to be verified?

    Generally it takes no longer than 48 hours to have your documents verified.

    Can I drive for another company?

    Yes, you can drive for another company. BringMeAll doesn’t limit your ability to earn an extra income elsewhere.

    Can I do errands whenever I want?

    Yes, you can with BringMeAll you choose your hours of work you are your own boss.

    Can I pick up other errands while on a trip?

    Under no circumstances this is permitted only booking errands is allowed on accepted trips.

    How old do I have to be to drive?

    To be a driver you must be 21 years and older.

    Is there an age limit for my car?

    We do not accept vehicles whose manufacturer date is older than five years, than current year.

    Do I have to pay a commission?

    In the US, the “Base Commission” is between 20 – 30%. The “Real” Commission/Charge from BringMeAll for Each Errands will be from 20+ – 40%. So a $12 minimum fare would have split the service like this: $12 – 30% = $8,40 x commission for Driver.

    When should I receive my commission payment?

    Commissions must be paid every Monday of each week; if it is a holiday, it will be the next day. If you have any questions please feel free to contact the office for any assistance.

    I was involved in an accident while on an errand. What should I do?

    • Check and verify that all errands are safe.
    • Contact the emergency ambulance services if necessary.
    • Contact BringMeAll operation center.

    I found an item in my car, what am I supposed to do?

    Please secure such an item and inform BringMeAll dispatch operator we will make contact with Customer so that we can arrange a mutual meeting so that item can be handed over to Customer.

    My customer failed to pay, what can I do?

    Do not engage or confront customer for payment, any such behavior may inflame or escalate such situation into a violent confrontation instead contact BringMeAll dispatch center and provide a report on the incident for investigation

    My customer canceled in the middle of the trip. What should I do?

    BringMeAll allows every customer the right to cancel a errands at any given time but if such cancellation is found to be mischievous in nature this may result in the immediate suspension or deletion of customer account.

    Frequently asked questions by errands

    How do I book errands?

    • Open the BringMeAll app.
    • Enter your pickup destination in the “Pickup” box. The app may also use your phone’s GPS to automatically prefill your pick up location.
    • Enter your desired destination in the “Drop off” box.
    • Choose your vehicle of choice
    • Press the confirm button.
    • Select the number of errands and include any notes to drivers.
    • Your Customer is booked your request is being sent to the nearest driver.

    What is your fare?

    Fares may vary based on time or distance to get an exact breakdown of your fare. Please go to the rate card within your app and choose your service to view your fare.

    Is there a cancellation fee?

    Yes, there is. Please refer to our cancellation policy to get full details.

    Can I pay with a credit card?

    Yes, you can. We accept both Visa and MasterCard.

    How does the wallet feature work?

    Our wallet feature allows you to safely transfer money from your credit card unto our wallet, which allows for cashless payments no need for cash, credit card only you mobile phone is required.

    Can I book a Customer for later or next week?

    Yes, you can. BringMeAll allows you to book a Customer for now, later in the day or at a future date.

    What is the SOS emergency button?

    When selected during an emergency an emergency alert is sent to our dispatch center for response. When this is done we shall immediately initiate contact with passengers, if contact is not made the TTPS is contacted with relevant details.

    Can I tip my driver?

    Yes, you can. But remember tipping is not mandatory, it just shows appreciation for a job well done.

    Can I book errands with multiple stops?

    No. This option is presently unavailable but we intend to implement such at a later date.

    Can I request a specific driver?

    No, our platform can only match you with the nearest driver to your location and not to a specific driver.

    What areas of USA do BringMeAll operate?

    BringMeAll provides its services to different areas but this is based on driver availability and booking times. For more information enter the web site www.BringMeAll.com where you can see the Cities and areas that we offer our service.

    Why is it necessary to rate my driver?

    Feedback allows for better quality of service. Your feedback matters to us and we are constantly and consistently working to provide the best service.