+1 (407)-970-0774         info@bringMeAll.com

Privacy

I. Introduction / II. Overview / III. Data collections and uses / IV. Choice and transparency / V. Updates to this notice

I. Introduction

When you use United Package Logistic LLC DBA BringMeAll, you trust us with your personal data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices.

This notice describes the personal data we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights key points about our privacy practices.

II. Overview

A. Scope

This notice applies to users of United Package Logistic LLC DBA BringMeAll’s services anywhere in the world, including users of United Package Logistic LLC DBA BringMeAll’s apps, websites, features, or other services.

This notice describes how United Package Logistic LLC DBA BringMeAll and its affiliates collect and use personal data. This notice applies to all users of our apps, websites, features, or other services anywhere in the world, unless covered by a separate privacy notice, such as the United Package Logistic LLC DBA BringMeAll Privacy Notice. This notice specifically applies to:

  • Riders: individuals who request or receive services, including those who receive services requested by another individual
  • Drivers: individuals who provide, or submit applications to United Package Logistic LLC DBA BringMeAll to provide, services individually or through partner services companies
  • Delivery recipients: individuals who request or receive food, or other products and services
  • Delivery partners: individuals who provide, or submit applications to United Package Logistic LLC DBA BringMeAll to provide, delivery or other services

This notice also governs United Package Logistic LLC DBA BringMeAll’s other collections of personal data in connection with United Package Logistic LLC DBA BringMeAll’s services. For example, we may collect the contact information of individuals who use accounts owned by United Package Logistic LLC DBA BringMeAll for Business customers or of owners or employees of United Package Logistic LLC DBA BringMeAll Eats restaurant partners, Store, or we may collect other personal data in connection with our mapping technology and features.

All those subject to this notice are referred to as “users” in this notice.

Our data practices are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this notice in a particular country or region only if permitted under the laws of those places. Please contact us here or through the addresses below with any questions regarding our practices in a particular country or region.

B. Data controller and transfer
United Package Logistic LLC DBA BringMeAll Technologies Inc. is the data controller for the personal data collected in connection with use of United Package Logistic LLC DBA BringMeAll’s services anywhere else. We process personal data inside and outside of the United States. The personal data of users outside the United States is transferred on the basis of mechanisms approved under applicable laws.

III. Data collections and uses

A. The data we collect

United Package Logistic LLC DBA BringMeAll collects:

  • Data provided by users to United Package Logistic LLC DBA BringMeAll, such as during account creation
  • Data created during use of our services, such as location, app usage, and device data
  • Data from other sources, such as United Package Logistic LLC DBA BringMeAll partners and third parties that use United Package Logistic LLC DBA BringMeAll APIs
The following data is collected by or on behalf of United Package Logistic LLC DBA BringMeAll:

1. Data provided by users. This includes:

  • User profile: We collect data when users create or update their United Package Logistic LLC DBA BringMeAll accounts. This may include their name, email, phone number, login name and password, address, profile picture, payment or banking information (including related payment verification information), government identification documents, including driver’s license numbers and images, birthdate, signature, and photo. This also includes vehicle or insurance information of drivers and delivery partners, and user settings. We may use the photos submitted by drivers and/or delivery partners to verify their identities, such as through facial recognition technologies. For more information, please see the section titled “How we use personal data.”
  • Background check and identity verification: We collect background check and identity verification information for drivers and delivery partners. This may include information such as driver history or criminal record (where permitted by law), and right to work. This information may be collected by an authorized vendor on United Package Logistic LLC DBA BringMeAll’s behalf. We also collect identity verification from United Package Logistic LLC DBA BringMeAll Eats users who request alcohol delivery.
  • Demographic data: We may collect demographic data about users, including through user surveys. In some countries, we may also receive demographic data about users from third parties.
  • User content: We collect the information users submit when they contact United Package Logistic LLC DBA BringMeAll customer support, provide ratings or compliments for other users or restaurant partners, or otherwise contact United Package Logistic LLC DBA BringMeAll. This may include feedback, photographs or other recordings collected by users.

2. Data created during use of our services. This includes:

  • Location data: We collect precise or approximate location data from a user’s mobile device if enabled by the user to do so. For drivers and delivery partners, United Package Logistic LLC DBA BringMeAll collects this data when the United Package Logistic LLC DBA BringMeAll app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device. For riders, delivery recipients, and renters, United Package Logistic LLC DBA BringMeAll collects this data when the United Package Logistic LLC DBA BringMeAll app is running in the foreground. In certain regions (which do not include the European Union), United Package Logistic LLC DBA BringMeAll may also collect this data when the United Package Logistic LLC DBA BringMeAll app is running in the background of the user’s mobile device. Riders, delivery recipients, and renters may use the United Package Logistic LLC DBA BringMeAll apps without enabling United Package Logistic LLC DBA BringMeAll to collect location data from their mobile devices. However, this may affect some functionality available in the United Package Logistic LLC DBA BringMeAll apps. For example, a user who has not enabled location data collection will have to manually enter their address. In addition, the location data collected from a driver or rental device during a service will be linked to the rider’s or renter’s account, even if they have not enabled location data to be collected from their device, including for purposes of receipt generation, customer support, fraud detection, insurance, and litigation.
  • Transaction information: We collect transaction information related to the use of our services, including the type of services requested or provided, order details, delivery information, date and time the service was provided, amount charged, distance traveled, and payment method. Additionally, if someone uses your promotion code, we may associate your name with that person.
  • Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services used before interacting with our services. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers. To learn more about these technologies, please see our Cookie Notice.
  • Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.
  • Communications data: We enable users to communicate with each other and United Package Logistic LLC DBA BringMeAll through United Package Logistic LLC DBA BringMeAll’s mobile apps and websites. For example, we enable drivers and riders, and restaurants or delivery partners and delivery recipients, to call, text, or send other files to each other.

3. Data from other sources. This includes:

  • User feedback, such as ratings, feedback, or compliments.
  • Users participating in our referral programs. For example, when a user refers another person, we receive the referred person’s personal data from that user.
  • United Package Logistic LLC DBA BringMeAll account owners who request services for or on behalf of other users, or who enable such users to request or receive services through their accounts. This includes owners of United Package Logistic LLC DBA BringMeAll for Business accounts.
  • Users or others providing information in connection with claims or disputes.
  • United Package Logistic LLC DBA BringMeAll business partners through which users create or access their United Package Logistic LLC DBA BringMeAll account, such as payment providers, social media services, or apps or websites that use United Package Logistic LLC DBA BringMeAll’s APIs or whose APIs United Package Logistic LLC DBA BringMeAll uses.
  • Vendors who help us verify users’ identity, background information, and eligibility to work, for regulatory, safety, and security purposes.
  • Insurance, vehicle, or financial services providers for drivers and/or delivery partners.
  • Partner services companies (for drivers or delivery partners who use our services through an account associated with such a company).
  • Publicly available sources.
  • Marketing service providers.
  • Sservicee service providers.

United Package Logistic LLC DBA BringMeAll may combine the data collected from these sources with other data in its possession.

B. How we use personal data

United Package Logistic LLC DBA BringMeAll collects and uses data to enable reliable and convenient services, delivery, and other products and services. We also use the data we collect:

  • To enhance the safety and security of our users and services
  • For customer support
  • For research and development
  • To enable communications between users
  • To send marketing and non-marketing communications to users
  • In connection with legal proceedings

United Package Logistic LLC DBA BringMeAll does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.

United Package Logistic LLC DBA BringMeAll uses the data it collects for purposes including:

1. Providing services and features. United Package Logistic LLC DBA BringMeAll uses the data we collect to provide, personalize, maintain, and improve our products and services.

This includes using the data to:

  • Create and update users’ accounts.
  • Verify drivers’ and delivery partners’ identity, background history, and eligibility to work.
  • Enable services, deliveries, and other services.
  • Offer, process, or facilitate payments for our services.
  • Track and share the progress of rides or deliveries.
  • Enable features that allow users to share information with other people, such as when riders submit a compliment about a driver, when delivery recipients provide feedback for a restaurant or delivery partner, refer a friend to United Package Logistic LLC DBA BringMeAll, split fares, or share ETA and location with their contacts.
  • Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

2. Safety and security. We use personal data to help maintain the safety, security, and integrity of our services and users. This includes:

  • Screening riders, drivers, and delivery partners before enabling their use of our services and at subsequent intervals, including through reviews of background checks, where permitted by law, to help prevent use of our services by unsafe drivers and/or riders.
  • In certain regions, using information derived from driver’s license photos, and other photos submitted to United Package Logistic LLC DBA BringMeAll, for safety and security purposes. This includes United Package Logistic LLC DBA BringMeAll’s Real-Time ID Check feature, which prompts drivers and delivery partners to share a selfie before going online to help ensure that the driver or delivery partner using the app matches the United Package Logistic LLC DBA BringMeAll account we have on file. This also includes comparing photographs that we have on file against photographs (i) of other users to prevent identity-borrowing, and (ii) from public databases to verify user identity.
  • Using device, location, profile, usage, and other data to prevent, detect, and combat fraud or unsafe activities.
  • .

3. Research and development. We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us to improve and enhance the safety and security of our services, improve our ability to prevent the use of our services for illegal or improper purposes, develop new features and products, and facilitate insurance and finance solutions in connection with our services.

4. Enabling communications between users. For example, a driver may message or call a rider to confirm a pickup location, a rider may contact a driver to retrieve a lost item, or a restaurant or delivery partner may call a delivery recipient with information about their order.

5. Marketing. United Package Logistic LLC DBA BringMeAll may use the data we collect to market our services to our users. This includes sending users communications about United Package Logistic LLC DBA BringMeAll services, features, promotions, sweepstakes, studies, surveys, news, updates, and events.

We may also send communications to our users about products and services offered by United Package Logistic LLC DBA BringMeAll partners. For example, if a user has placed an United Package Logistic LLC DBA BringMeAll Eats order, we may provide recommendations, promotions, or ads about similar food offered by other United Package Logistic LLC DBA BringMeAll partners. Although we may send users communications about United Package Logistic LLC DBA BringMeAll partners’ products and services, we do not sell users’ personal data to, or share it with, such partners or others for purposes of their own direct marketing or advertising, except with users’ consent.

We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of United Package Logistic LLC DBA BringMeAll’s services, and user preferences and settings.

6. Non-marketing communications. United Package Logistic LLC DBA BringMeAll may use the data we collect to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of United Package Logistic LLC DBA BringMeAll or its partners.

7. Legal proceedings and requirements. We may use the personal data we collect to investigate or address claims or disputes relating to use of United Package Logistic LLC DBA BringMeAll’s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

8. Automated decision-making

We use personal data to make automated decisions relating to use of our services. This includes:

  • Matching available drivers and delivery partners to users requesting services. Users can be matched based on availability, proximity, and other factors.
  • Determining driver and delivery partner ratings, and deactivating drivers, riders, and delivery partners with low ratings.
  • Deactivating users who are identified as having engaged in fraud or activities that may otherwise harm United Package Logistic LLC DBA BringMeAll, its users, and others. In some cases, such as when a user is determined to be abusing United Package Logistic LLC DBA BringMeAll’s referral program, such behavior may result in automatic deactivation.
  • Using driver location information, and communications between riders and drivers, to identify cancellation fees earned or induced through fraud. For example, if we determine by using such information that a driver is delaying a rider pickup in order to induce a cancellation, we will not charge the rider a cancellation fee and will adjust the amounts paid to the driver to omit such a fee. To object to such adjustment, please contact United Package Logistic LLC DBA BringMeAll customer support.

Click the links in this section for more information about these processes. To object to a deactivation resulting from these processes, please contact United Package Logistic LLC DBA BringMeAll customer support.

C. Cookies and third-party technologies

United Package Logistic LLC DBA BringMeAll and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice.

Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. United Package Logistic LLC DBA BringMeAll uses cookies and similar technologies for purposes such as:

  • Authenticating users
  • Remembering user preferences and settings
  • Determining the popularity of content
  • Delivering and measuring the effectiveness of advertising campaigns
  • Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.

Please see our Cookie Notice for more information regarding the use of cookies and other technologies described in this section.

D. Data sharing and disclosure

Some of United Package Logistic LLC DBA BringMeAll’s products, services, and features require that we share data with other users or at a user’s request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.

United Package Logistic LLC DBA BringMeAll may share the data we collect:

1. With other users

This includes sharing:

  • Riders’ first name, rating, and pickup and/or dropoff locations with drivers.
  • Delivery recipients’ first name, delivery address, and order information with their delivery partner and restaurant. We may also share ratings and feedback, or other information to the extent required by law, with the restaurant partner and delivery partner.
  • For drivers and delivery partners, we may share data with the rider(s), delivery recipient(s), and restaurant partner(s), including name and photo; vehicle make, model, color, license plate, and vehicle photo; location (before and during service); average rating provided by users; total number of services; length of use of the United Package Logistic LLC DBA BringMeAll app; contact information (depending upon applicable laws); and driver or delivery partner profile, including compliments and other feedback submitted by past users. We also provide riders and delivery recipients with receipts containing information such as a breakdown of amounts charged, driver or delivery partner first name, photo, route map, and such other information required on invoices in the country or region where the driver or delivery partner operates.
  • For those who participate in United Package Logistic LLC DBA BringMeAll’s referral program, we share certain personal data of referred users, such as service count, with the user who referred them, to the extent relevant to determining the referral bonus.

2. At the user’s request

This includes sharing data with:

  • Other people at the user’s request. For example, we share a user’s ETA and location with a friend when requested by that user, or a user’s service information when they split a fare with a friend.
  • United Package Logistic LLC DBA BringMeAll business partners. For example, if a user requests a service through a partnership or promotional offering made by a third party, United Package Logistic LLC DBA BringMeAll may share certain data with those third parties. This may include, for example, other services, platforms, apps or websites that integrate with our APIs; vehicle suppliers or services; those with an API or service with which we integrate; or restaurant partners or other United Package Logistic LLC DBA BringMeAll business partners and their users in connection with promotions, contests, or specialized services.

3. With the general public

Questions or comments from users submitted through public forums such as United Package Logistic LLC DBA BringMeAll blogs and United Package Logistic LLC DBA BringMeAll social media pages may be viewable by the public, including any personal data included in the questions or comments submitted by a user.

4. With the United Package Logistic LLC DBA BringMeAll account owner

If a user requests services or places an order using an account owned by another party, we may share their order or service information, including real-time location data, with the owner of that account. This occurs, for example, when:

  • A rider uses their employer’s United Package Logistic LLC DBA BringMeAll for Business profile.
  • A driver or delivery partner uses an account owned by or associated with an United Package Logistic LLC DBA BringMeAll partner services company or restaurant
  • A rider takes a service arranged by a friend or under a Family Profile

5. With United Package Logistic LLC DBA BringMeAll subsidiaries and affiliates

We share data with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. For example, United Package Logistic LLC DBA BringMeAll processes and stores data in the United States on behalf of its international subsidiaries and affiliates.

6. With United Package Logistic LLC DBA BringMeAll service providers and business partners

United Package Logistic LLC DBA BringMeAll provides data to vendors, consultants, marketing partners, research firms, and other service providers or business partners. These include:

  • Payment processors and facilitators
  • Background check and identity verification providers (drivers and delivery partners only)
  • Cloud storage providers
  • Marketing partners and marketing platform providers, including social media advertising services
  • Data analytics providers
  • Research partners, including those performing surveys or research projects in partnership with United Package Logistic LLC DBA BringMeAll or on United Package Logistic LLC DBA BringMeAll’s behalf
  • Vendors that assist United Package Logistic LLC DBA BringMeAll to enhance the safety and security of its apps
  • Consultants, lawyers, accountants, and other professional service providers
  • Fleet partners
  • Insurance and financing partners
  • Airports
  • Lime and other local providers
  • Restaurant partners and/or their point of sale providers
  • Vehicle solution vendors or third-party vehicle suppliers

7. For legal reasons or in the event of a dispute

United Package Logistic LLC DBA BringMeAll may share users’ personal data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns. This includes sharing personal data with law enforcement officials, public health officials, other government authorities, airports (if required by the airport authorities as a condition of operating on airport property), or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies; to protect United Package Logistic LLC DBA BringMeAll’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services. If you use another person’s credit card, we may be required by law to share your personal data, including service or order information, with the owner of that credit card.

This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

8. With consent

United Package Logistic LLC DBA BringMeAll may share a user’s personal data other than as described in this notice if we notify the user and they consent to the sharing.

E. Data retention and deletion

United Package Logistic LLC DBA BringMeAll retains user profile, transaction, and other personal data for as long as a user maintains their United Package Logistic LLC DBA BringMeAll account.

United Package Logistic LLC DBA BringMeAll may retain certain user data after receiving an account deletion request if necessary, such as to comply with legal requirements.

United Package Logistic LLC DBA BringMeAll retains user profile, transaction, and other information for as long as a user maintains their United Package Logistic LLC DBA BringMeAll account. For drivers and delivery partners, United Package Logistic LLC DBA BringMeAll also retains vehicle and background check information (to the extent permitted by law) for as long as they maintain their United Package Logistic LLC DBA BringMeAll account.

Riders and delivery recipients may request deletion of their account at any time through the Settings > Privacy menus in the United Package Logistic LLC DBA BringMeAll app, or through United Package Logistic LLC DBA BringMeAll’s Help Center. Following such requests, United Package Logistic LLC DBA BringMeAll deletes the data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. For example, United Package Logistic LLC DBA BringMeAll retains location, device, and usage data for these purposes for a minimum of 7 years; while it retains such data, it may also use it for purposes of safety, security, fraud prevention and detection, and research and development. In certain circumstances, United Package Logistic LLC DBA BringMeAll may be unable to delete a user’s account, such as if there’s an outstanding credit on the account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, United Package Logistic LLC DBA BringMeAll will delete the account as described above.

United Package Logistic LLC DBA BringMeAll may also retain certain information if necessary for purposes of safety, security, and fraud prevention. For example, if United Package Logistic LLC DBA BringMeAll deactivates a user’s account because of unsafe behavior or security incidents, United Package Logistic LLC DBA BringMeAll may retain certain information about that account to prevent that user from opening a new United Package Logistic LLC DBA BringMeAll account in the future.

F. Grounds for processing

We only collect and use personal data where we have lawful grounds to do so. These include processing user personal data to provide requested services and features, for purposes of United Package Logistic LLC DBA BringMeAll’s legitimate interests or those of other parties, to fulfill our legal obligations, or based on consent.

We collect and use personal data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our users are located, but generally include processing personal data:

a. To provide requested services and features

In order to provide our services, we must collect and use certain personal data. This includes:

  • User profile data, which we use to establish and maintain user accounts; verify user identity; communicate with users about their services, orders, and accounts; and enable users to make payments or receive earnings
  • Background service information, which is used to verify an applicant’s eligibility to be a driver or delivery partner
  • Driver and delivery partner location data, which we use to track services and assist with navigation
  • Usage data, which is necessary to maintain, optimize, and enhance United Package Logistic LLC DBA BringMeAll’s services, including to determine incentives, connect riders and drivers, and calculate costs of services and driver earnings
  • Transaction information
  • Information relating to customer support

b. For purposes of the legitimate interests of United Package Logistic LLC DBA BringMeAll or other parties

This includes using personal data to maintain and enhance our users’ safety and security. For example, we use personal data to prevent use of our services by users who have engaged in inappropriate or dangerous behavior, such as by retaining data of banned users to prevent their use of United Package Logistic LLC DBA BringMeAll’s apps. We also use usage data to prevent matching of riders and drivers for whom there is higher risk of conflict (for instance, because they have been the subject of prior complaints from other users).

This also includes purposes such as combating fraud; improving our services, direct marketing, research, and development; and enforcing United Package Logistic LLC DBA BringMeAll’s Terms of Service.

In addition, it includes using personal data to the extent necessary for the interests of other people or the general public, such as in connection with legal or insurance claims, and to protect the rights and safety of others.

c. To fulfill United Package Logistic LLC DBA BringMeAll’s legal obligations

For example, United Package Logistic LLC DBA BringMeAll is subject to laws and regulations in many cities and countries that require it to collect and retain data about our users’ services, and to provide copies of such data to the government or other authorities. We collect and use personal data to comply with such laws.

United Package Logistic LLC DBA BringMeAll may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes. For more information about such sharing.

d. With consent

United Package Logistic LLC DBA BringMeAll may collect and use personal data based on the user’s consent. For example, we may collect personal data through voluntary surveys. Responses to such surveys are collected on the basis of consent and will be deleted once no longer necessary for the purposes collected.

A user who has provided consent to a collection or use of their personal data can revoke it at any time. However, the user will not be able to use any service or feature that requires collection or use of that personal data.

VI. Choice and transparency

United Package Logistic LLC DBA BringMeAll enables users to access and control the data that United Package Logistic LLC DBA BringMeAll collects, including through:

  • In-app settings
  • Device permissions
  • In-app ratings pages
  • Marketing opt-outs

United Package Logistic LLC DBA BringMeAll also enables users to request access to or copies of their data, changes or updates to their accounts, deletion of their accounts, or that United Package Logistic LLC DBA BringMeAll restrict its processing of user personal data.

A. Privacy settings

Settings menus in the United Package Logistic LLC DBA BringMeAll app for riders give them the ability to set or update their location-sharing preferences and their preferences for receiving mobile notifications from United Package Logistic LLC DBA BringMeAll. Information about these settings, how to set or change these settings, and the effect of turning off these settings is described below.

  • Location data

United Package Logistic LLC DBA BringMeAll uses riders’ device location services to make it easier to get a ride whenever they need one. Location data helps improve our services, including pickups, navigation, and customer support.

Riders may enable or disallow United Package Logistic LLC DBA BringMeAll to collect location data from their mobile devices through the Settings > Privacy menus in the United Package Logistic LLC DBA BringMeAll app. Riders and delivery recipients can enable or disallow such collections through the settings on their mobile device.

  • Share Live Location (riders)

Riders who have enabled United Package Logistic LLC DBA BringMeAll to collect location data from their mobile device may also enable United Package Logistic LLC DBA BringMeAll to share their location with their driver from the time the ride is requested to the start of the service. This can help improve pickups for both drivers and riders, particularly in crowded areas.

Riders may enable or disable this feature through the Settings > Privacy menus in the United Package Logistic LLC DBA BringMeAll app.

  • Emergency Data Sharing (riders)

Riders who have enabled United Package Logistic LLC DBA BringMeAll to collect location data from their mobile device may also enable the Emergency Data Sharing feature that shares data with emergency police, fire, and ambulance services. Such data includes approximate location at the time the emergency call was placed; the car’s make, model, color, and license plate information; the rider’s name and phone number; pickup and dropoff locations; and the driver’s name.

Riders may enable or disable this feature through the Settings > Privacy menus or the Safety Center in the United Package Logistic LLC DBA BringMeAll app.

  • Notifications: account and service updates

United Package Logistic LLC DBA BringMeAll provides users with service status notifications and updates related to activity on their account. These notifications are a necessary part of using the United Package Logistic LLC DBA BringMeAll app and cannot be disabled. However, users may choose the method by which they receive these notifications through the Settings > Privacy menus in the United Package Logistic LLC DBA BringMeAll app.

  • Notifications: discounts and news

Users may enable United Package Logistic LLC DBA BringMeAll to send push notifications about discounts and news from United Package Logistic LLC DBA BringMeAll. Push notifications may be enabled or disabled through the Settings > Privacy menus in the United Package Logistic LLC DBA BringMeAll app.

  • Communications from restaurant partners

Delivery recipients who have opted in to communications from restaurant partners may stop sharing their data with each restaurant partner in their United Package Logistic LLC DBA BringMeAll Eats account settings.

B. Device permissions

Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. iOS devices notify users the first time the United Package Logistic LLC DBA BringMeAll app requests permission to access certain types of data and gives users the option to grant or refuse permission. Android devices notify users of the permissions that the United Package Logistic LLC DBA BringMeAll app seeks before their first use of the app, and use of the app constitutes a grant of such permission.

C. Ratings look-up

After every service, drivers and riders are able to rate each other on a scale from 1 to 5. An average of those ratings is associated with a user’s account and is displayed to other users for whom they provide or receive services. For example, rider ratings are available to drivers from whom they request services, and driver ratings are available to their riders.

This 2-way system holds everyone accountable for their behavior. Accountability helps create a respectful, safe environment for drivers and riders. Riders can see their average rating in the main menu of the United Package Logistic LLC DBA BringMeAll app. Drivers can see their average rating after tapping their profile photo in the United Package Logistic LLC DBA BringMeAll Driver app.

D. Marketing opt-outs

Users may opt out of receiving promotional emails from United Package Logistic LLC DBA BringMeAll here. Users may also opt out of receiving emails and other messages from United Package Logistic LLC DBA BringMeAll by following the unsubscribe instructions in those messages. We may still send users who have opted out non-promotional communications, such as receipts for rides or information about their account.

E. User data requests

United Package Logistic LLC DBA BringMeAll provides users with a variety of ways to learn about, control, and submit questions and comments about United Package Logistic LLC DBA BringMeAll’s handling of their data. To make a request, please go here.

  • Accessing data: Users can ask for an explanation of the data we collect from them and how we use it.
  • Receiving data: Users can ask for a copy of data that United Package Logistic LLC DBA BringMeAll collects from them with their consent or as necessary to provide our services.
  • Changing or updating data: Users can edit the name, phone number, email address, payment method, and photo associated with their account through the Settings menu in United Package Logistic LLC DBA BringMeAll’s apps or driver portal. They may also ask that United Package Logistic LLC DBA BringMeAll change or update their data, including if they believe such data is inaccurate or incomplete.
  • Deleting data: Users may request deletion of their account at any time through the Settings > Privacy menus in the United Package Logistic LLC DBA BringMeAll app, or through United Package Logistic LLC DBA BringMeAll’s website (riders and delivery recipients here; drivers and delivery partners here).
  • Objections, restrictions, and complaints: Users may request that we stop using all or some of their personal data, or that we limit our use of their data. United Package Logistic LLC DBA BringMeAll may continue to process data after such objection or request to the extent required or permitted by law.

In addition, depending on their location, users may have the right to file a complaint relating to United Package Logistic LLC DBA BringMeAll’s handling of their personal data with the data protection authority in their country. For example, users in the European Union and South America may submit such requests to the data protection authorities in the country in which they live.

V. Updates to this notice

We may occasionally update this notice. Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.
We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the United Package Logistic LLC DBA BringMeAll apps or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices. After such notice, use of our services by users in countries outside the European Union will be understood as consent to the updates to the extent permitted by law.